Privacy Notice

Effective Date: The earlier of 29/05/2024 or user acknowledgment. 

Welcome to SYLVEST STYLE LTD (“we”, “our”, or “us”). We are committed to protecting your privacy and ensuring your personal information is handled safely and responsibly. This Privacy Notice explains our practices regarding collecting, using, and disclosing your information when you visit our website and use our personal styling and shopping services.

1. 1. Information We Collect

We collect several types of information to provide and improve our service to you:

Personal Identification Information: Name, email address, phone number, mailing address, payment information.

Styling Preferences and Information: Clothing sizes, style preferences, fashion history, purchase history, and any other information you provide related to our styling services.

Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.

Usage Data: How you use our website, products, and services.

Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

2. 2. How We Use Your Information

We use your data for the following purposes:

To Provide Services: To provide and maintain our services, including our personal styling and shopping services.

To Process Transactions: To manage payments, fees, and charges and to collect and recover money owed to us.

To Improve Our Services: To understand how our clients use our services, to develop new products and services, and to enhance, improve, or modify our services.

To Communicate with You: To send you updates, newsletters, marketing and promotional materials, and other information that may interest you.

To Ensure Security: To protect our users, employees, and business operations and to prevent and detect fraud, unauthorised activities, and access.

To Comply with Legal Obligations: To comply with legal and regulatory requirements and to respond to lawful requests from public authorities.

3. 3. Sharing Your Information

We do not sell, trade, share, or otherwise transfer to outside parties your data except in the following circumstances:

Service Providers: We may share (limited/ specific) information with trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

Business Partners: With your consent, we may share information with our fashion brand partners to enhance your styling experience.

Legal Requirements: We may disclose your information where required by law or in response to valid requests by public authorities (e.g., a court or a government agency).

4. 4. Data Protection and Security

We implement various security measures to maintain the safety of your personal information. Your data is contained behind secured networks and is only accessible by a limited number of persons with special access rights to such systems and an agreement to keep the information confidential. We use encryption technology to protect sensitive information transmitted online.

5. 5. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your data:

Right to Access: You can request copies of your data.

Right to Rectification: You have the right to ask that we correct any information you think is inaccurate or complete information you think is incomplete.

Right to Erasure: You can request that we erase your data under certain conditions.

Right to Restrict Processing: You have the right to request that we restrict the processing of your data under certain conditions.

Right to Object to Processing: You can object to our data processing under certain conditions.

Right to Data Portability: You can request that we transfer the data collected to another organisation or directly to you under certain conditions.

To exercise any of these rights, please get in touch with us at dpa@sylveststyle.com

6. 6. Cookies

Our website uses cookies to enhance your experience. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow), enabling the site’s or service provider’s systems to recognise your browser and capture and remember certain information. We use cookies to help us remember and process your preferences for future visits.

7. 7. Changes to Our Privacy Notice

We may update our Privacy Notice from time to time. We will notify you of any changes by posting the new Privacy Notice on this page and updating the “Effective Date” at the top of this Privacy Notice. We encourage you to review this Privacy Notice periodically for any changes.

8. 8. Contact Us

If you have any questions about this Privacy Notice, please get in touch with us:

Email: dpa@sylveststyle.com

Phone: (44) 2071832132

Address: [via letter] 3rd Floor 86-90 Paul Street, London, EC2A 4NE, United Kingdom

Thank you for trusting SYLVEST STYLE LTD with your personal styling and shopping needs.